Privacy policy

Who we are

Burgh Bubbles is a mobile car detailing business based in Helensburgh, Scotland. We are the controller of the personal information you give us through this website.

You can contact us at BurghBubbles@gmail.com or on 07943 757434.

What we collect

When you request a quote, we collect the details you type into the form: your name, mobile number, email address, the address and postcode where the car will be, your car's make, model, year and optional registration, the services you are interested in, the condition and size of the car, your preferred days, and any message you add. If you attach photos of your car, we receive those too.

If you call, text or message us, we keep the details you give us so we can reply and carry out the work.

How we use it

We use your information to reply to your enquiry, provide a quote, arrange dates and carry out the work you ask for. We do not use it for anything else, we do not sell it, and we do not send marketing to people who have only asked for a quote.

Our legal basis is that we need it to respond to your request and to deliver the service (and, where we keep records, our legitimate interest in running the business and meeting our accounting duties).

Who we share it with

We only share your information with the services that help us run this website and our business. This website is hosted on Netlify, which also receives quote form submissions on our behalf and passes them to us by email. Your details are also held in our email account and our phone. These providers process information only on our instructions and may store it outside the UK, under appropriate safeguards.

We may also have to share information where the law requires it.

Cookies

This website does not use advertising or tracking cookies. If we add analytics in future, we will update this page.

How long we keep it

We keep quote requests and customer details only for as long as we need them to deal with your enquiry and carry out the work, and for as long as the law requires us to keep business and accounting records. After that we delete them.

Your rights

Under UK data protection law you can ask us to see the information we hold about you, correct it, delete it, restrict or object to how we use it, or give it to you in a portable form. To do any of these, contact us using the details above.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk. We would appreciate the chance to put things right first.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.